All sales are final.
If you are in the New Orleans area or Westbank New Orleans area, local delivery is available with an additional $3 fee. Please select "Local Delivery" at checkout. You may choose to write in the "Note" section an address, date, and time frame to deliver order. If date and time cannot be met, you will receive an email to discuss other delivery times. Doorstep delivery is the only option for local delivery. A "meet up" or "pick up" location will not be accepted. ***Westbank New Orleans area includes [Algiers, Gretna, Terrytown, Harvey, Marrero]. If you are out of the local delivery zones, you may choose to have your order shipped.
All handcrafted and/or custom orders may take up to five business days to process and complete. If processing exceeds five business days, the customer will receive an email in regards to order status.
Orders placed on Fridays, weekends, and holidays will start processing the next business day.
All delivery times are estimate. PMPR & CO does not have control of orders once shipped and en route.
All orders will be shipped through USPS. Please wait 24 hours before receiving a USPS tracking number. If you do not receive a tracking number, please contact us via email firstname.lastname@example.org.
PMPR & CO only ships within the U.S. and to Canada & UK at this time.
Once a package has shipped, PMPR & CO will not have control of the package and its shipping time. Please refer to tracking number issued and/or contact the courier service used to retrieve information on your package.
PMPR & CO will not be responsible for lost or stolen packages after carrier confirms delivery.
If you receive damaged goods upon delivery, please send pictures to email@example.com within 24 hours. PMPR & CO cannot honor any special requests after the 24 hour time period.
If you have any questions or concerns, please do not hesitate to contact PMPR & CO at firstname.lastname@example.org.
Your business is greatly appreciated. Thank you for shopping with PMPR & CO.